FAQ
Frequently asked questions
Short answers about WillowSoft's products, engineering services, IoT solutions and how a project starts. Each section links to the related page.
General
See detailsWhat does WillowSoft do?
WillowSoft delivers ready-made industrial IoT solutions, builds custom hardware and software from scratch, and implements cloud platforms that process field data.
Which product development stages can WillowSoft handle?
From schematic design to PCB production, embedded firmware, cloud APIs and user interfaces — WillowSoft completes every layer under one roof.
Who is the right solution partner for?
WillowSoft is a fit for businesses that want a complete, fast, market-ready system from a single partner instead of splitting hardware and software across multiple vendors.
Services
See detailsWhat engineering services does WillowSoft offer?
WillowSoft delivers end-to-end connected product engineering across eight disciplines: embedded hardware design (custom PCB, RF, low-power), firmware development (STM32, RTOS, OTA), backend APIs (REST + WebSocket, auth, ingestion), PostgreSQL database architecture, web platforms and admin panels, native iOS (Swift) + native Android (Kotlin) + Flutter cross-platform mobile apps, VR & simulation, and IoT cloud telemetry.
Does WillowSoft deliver complete connected products end-to-end?
Yes. WillowSoft owns every layer of a connected product — hardware, firmware, RF/LoRaWAN connectivity, backend, database, mobile and web interfaces — so customers do not need to coordinate multiple vendors or translate requirements between disconnected teams.
Which technologies does WillowSoft specialise in?
Core stacks include STM32WL Cortex-M4 microcontrollers, LoRaWAN 1.1.0, Modbus RTU, BLE, Wi-Fi, FreeRTOS, REST APIs, WebSocket, PostgreSQL, Swift (native iOS), Kotlin (native Android), Flutter, Three.js / WebGL for web, and Unity for VR simulations.
Can WillowSoft handle production-readiness and certification?
Yes. WillowSoft's engineering process includes RF tuning, device stability, certification support (CE, FCC, TELEC, KC), production handoff and ongoing field improvements.
Do you sign NDAs before sharing technical details?
Yes. WillowSoft signs mutual NDAs at the start of any commercial conversation involving customer hardware specifications, intellectual property, or sensitive deployment data.
What's a typical project timeline?
Hardware prototypes typically take 4–8 weeks. Full connected product systems (hardware + firmware + backend + dashboard + mobile) typically take 4–6 months from kickoff to field-ready deployment.
Who owns the IP at the end of the project?
The customer owns the project IP — schematics, firmware source, backend code, mobile apps. WillowSoft retains rights to its internal reference libraries, certified RF blocks and reusable platform components that pre-exist the engagement.
Solutions
See detailsWhich industries does WillowSoft serve with IoT solutions?
WillowSoft serves industrial automation, energy and solar plants, smart buildings, telecommunications, smart logistics and cold chain, healthcare, smart agriculture and greenhouses, and field telemetry for utilities and infrastructure.
Does WillowSoft provide complete IoT solutions or just devices?
Yes. WillowSoft delivers the entire stack — sensors and gateways, LoRaWAN connectivity, backend APIs, PostgreSQL storage, web and mobile dashboards, alerting workflows and admin panels.
What sensor types can WillowSoft deploy in industrial environments?
Ultrasonic level (WillowSonic), air quality (WillowAir), Modbus RTU bridges (WillowMod), GNSS trackers (WillowGPS), pressure (WillowPre), tilt (WillowTilt), soil moisture (WillowMos), wind speed (WillowAne), temperature and humidity (WillowTemp), CO₂ (WillowCO2) and door open/close (WillowSens).
Contact
See detailsHow can I reach WillowSoft?
Email info@willowsoft.co or use the contact form on this page. WillowSoft also operates a London office for UK customer engagements.
Where is WillowSoft based?
WillowSoft is headquartered in Turkey, with operations expanding to the United Kingdom (London). The company exports to 15+ countries including USA, UK, Germany, Italy, Japan and Saudi Arabia.
Does WillowSoft sign NDAs before sharing technical details?
Yes. WillowSoft signs mutual NDAs at the start of any commercial conversation involving customer hardware specifications, intellectual property, or sensitive deployment data.
Starting a project
See detailsHow do I start a project with WillowSoft?
Fill the form on this page with project type, scope and timeline, or email info@willowsoft.co. WillowSoft engineering will respond with a discovery call to align on requirements, constraints and next steps.
What's the typical project timeline?
Hardware prototypes typically take 4–8 weeks. Full connected product systems (hardware + firmware + backend + dashboard + mobile) typically take 4–6 months from kickoff to field-ready deployment.
Can WillowSoft join an existing project mid-way?
Yes. WillowSoft regularly takes over stalled projects to deliver missing layers — firmware reliability, backend rebuilds, mobile or admin panels, or hardware re-spins for production.